You have the right to return items purchased within 14 days of receipt.
To do so, please send us an email at vika@luciennelaparisienne.fr, specifying your wish to return the item, your name, and your order number.
Returned items must be in perfect condition, with original tags and packaging. Returns of defective or incorrect items are free of charge. In other cases, the buyer will bear the return shipping costs.
If you wish to exchange an item, please send us an email at vika@luciennelaparisienne.fr.
The shipping cost for the new item will be at your expense. You will be informed of any price difference if the new product costs more, along with instructions for paying the difference.
You will be responsible for both the return shipping cost and the shipping fees for the replacement item.
