You have the right to return items purchased within 14 days of receipt.
To do so, please send us an email at vika@luciennelaparisienne.fr, specifying your wish to return the item, your name, and your order number.
Les articles de retour doivent être en parfait état, avoir les étiquettes et l’emballage d’origine.
Les retours d’articles défectueux ou erronés sont gratuits. Dans les autres cas, l’acheteur assumera les frais de transport de retour.
If you wish to exchange an item, please send us an email at vika@luciennelaparisienne.fr.
The shipping cost for the new item will be at your expense. You will be informed of any price difference if the new product costs more, along with instructions for paying the difference.
You will be responsible for both the return shipping cost and the shipping fees for the replacement item.
